Fieldax is accessible anywhere in the world, either via phone, tablet or laptop. Fieldax that gives you the competitive advantage.
Instant Engineer Connectivity
Fieldax allows Engineers to fill in job sheets on site from their tablet or mobile phone. The ofice can then track job progress instantly.
Complete Control of your business
Fieldax allows you to track the entire flow of field service operations, right from tracking customer details to tracking engineer’s whereabouts and job lists, to viewing the schedule of activities.
Integration with External System
Fieldax platform powered by force.com enables fieldax users to integrate with external systems via API.
Access from Mobile
You technician need to bring the big laptop to onsite. FieldAx mobile app(Powered by Salesforce) which supports all the actions that technician can do on the browser.
Inventory Management
Don’t keep your inventory in another software and track from your field service software. So, fieldax supports to track your entire inventory in single platform.
100+ Report & Dashboard View
As a new software user, you have plenty of reports already built in for you. In addition to that the FieldAx platform(powered by Salesforce) has the ability to create your own custom reports and dashboards.
Online Payment Tracking
Don’t wait for your accounting team to collect the payment from customer and record in your system. FieldAx has the ability to integrate online gateway(Paypal, Stripe) to collect your payment via online and record the payment entry instantly.
Technician 360 Degree View
Don’t let your technician’s progress are not tracked. Have the complete view of your technician such as Profile, Job history, Skill set, Training progress with rating, Timesheet, Time Off, Equipments they carry, Vehicles that they have attached.
E-Signature Support
Are you not sure your technician has completed the work as customer requested. We have the signature support on mobile through which customer can verify the job sheet and sign on the site.
Capture Photo & Auto Upload
Ensure your technician takes the photo of the equipment that they service before and after the work just by using mobile app.
Dispatcher Board
FieldAx gives the control for the coordinators to easily schedule the job to right technician using the dispatcher console..
